Our Customers Tell Their Stories!
You don’t have to take our word for it when we say that Muth & Company Roofing is one of the most sought-after and trusted roofing companies in Columbus, Ohio. Read what our customers are saying about their experience with us.
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All I can say is thank you Muth Roofing! I had shingles blow off in December and had extensive wind damage. Jeremy was extremely professional, and worked tirelessly with my insurance company and the shingle company regarding my claim! He also took great care (and great patience) to explain the whole process to me, which included replacing the entire roof with a higher quality shingle, improving all ventilation by installing a ridge vent, properly venting a bathroom fan and adding ice guard and deck protector, as well as reflashing my chimney and replacing a couple of areas of wood deck. Jeremy was involved from start to finish, always promptly answered or returned my calls and patiently answered my questions and worried concerns. The crew was terrific, professional and cleaned everything up well. When Jeremy came over to go over the contract with me before work started, I had a male friend/handyman sit in on the conversation since I know little about roofs. When Jeremy was done going over everything, my friend said, "If you had told me it was Muth, I could have skipped coming over here. They'll do a great job for you!" Jeremy even urged me to go with another roof color other than the black roof I've had forever; I did and I LOVE it! Thank you all again for everything!
Muth replaced the flat roof over my front porch. It was leaking thru the light fixture. I contacted 3 major companies and Muth was first to respond, provided the most professional estimate and followed up with a no pressure call. I decided on Muth due to their professionalism, the detail they provided and how respected as a homeowner I felt. The price was very in line with the other 2 companies. The work took a few weeks due to weather issues, but they called a week before and said they would start on Wednesday. On Wednesday they called enrollee, arrived promptly and it took about 1/2 day to replace the roof. They called twice during the repair to talk about issues. I was on vacation during the work and returned home a few days later to find no mess, a replaced roof, etc.. I did have one concern and before final payment was made, I called Muth to discuss the concern. John the supervisor promptly met me at the house, addressed my concern (minor) and was extremely professional and courteous. From Anthony the estimator, to Holly in the office, John the Supervisor and the crew that did the work, I could not have been more impressed with their attention to detail, professionalism, courtesy and willingness to solve my roofing issue to my satisfaction. My job was small (under $1200) but I would not hesitate to use Muth for a $12,000 job. They are now my roofing experts!
First, Muth was able to identify the cause of a leak on our roof when two other companies claimed they couldn't find a problem. Then, they were very clear about what repairs did (and didn't) need to be made, and completed the work in a timely fashion. The technicians who completed the work were considerate and made sure we understood everything they had done before they left.The leak had caused some damage to the drywall ceiling in our family room, and Muth recommended Don Townsend to make those repairs. We can't say enough great things about Don as well. He did a great job repairing the damaged area, including spending some extra time at our house to make sure everything looked right, and repainted the entire ceiling so the ceiling looks like new.Overall, very happy with our experiences with Muth and Don, and can't recommend both of them highly enough!
The guys did a great job. They paid attention to details. Particular attention to what the job would be like when done and in the future.
We were getting ready to sell our home and I wanted to know if we qualified for getting our roof replaced from the hail storm that passed through our neighborhood. I called Chad and he met with the inspector and sure enough they helped get the roof was covered under our insurance! The job was done as PLANNED, they showed up ON-TIME, and it look BETTER THAN I IMAGINED. Having a new roof installed before we listed our home made it show beautifully, and sure enough the first buyer that come through- bought our house!
I would like to compliment Bruce for doing such a great job with our snow removal yesterday. We had a high profile meeting with 60+ guests including Governor Kasich. The timing of the snow couldn’t have been worse. The timing and quality of work Bruce and his assistant performed was incredible. Thank you for making this event as great as it possibly could have been.
On another note last summer we had a roof leak that no one could figure out. Your crew had it repaired in less than 3 hours and it hasn't leaked since!
Crimson Cup Coffee & Tea
Early during the week of Jan. 21, 2013 I determined I had a severe moisture problem in the attic of my home. A call to Muth Roofing brought two experts on attic ventilation. In a short time they proposed a solution that would guarantee that my problem would not return by the installation of ridge vents in my roof a thus eliminate the need for a power roof fan. Due to the snowy weather we have since then, they have been unable to climb my roof and fix the problem.
However, I have received a call every 2 - 3 days indicating I was still in their loop and that as soon as the snow melted and we were going to have temperatures over 43*, they would be right out. Probably the item that impressed me the most was that all people I talked to at Muth were so well versed in my problem.
I have been involved in the building business for well over 40 years and I told my top employees that they should emulate the business practices of Muth Roofing. THANK-YOU Jeremy and Anthony..!
A few weeks ago, during one of our amazing winter storms,several pieces of our soffit and well as close to 20 feet of fascia wrap blew off. Never needing a repair done like this before, I was unsure who to call. After seeing several posts on Facebook from Muth, I got in contact with Jeremy Cherteiny about coming out to do an estimate. He explained to me, they were backed up from all the damage and it would be over a week before somebody could get out to do an estimate and took my information. However, the next day he said he was in the area and offered to do the estimate himself to save me several days. Gave me great detail on the issues as well as a great estimate on the repair. I then received a phone call letting me know when the parts were ordered and a day and time the repair was going to take place, along with an apology of how long the process was talking even though it had only been a few days which I fully expected anyway. The day of the repair, I received another phone call letting me know they were on their way which I appreciated even though I wasn't home. When I arrived home from work, it looked like a brand new front of house I was pulling up to. they did a fantastic job, I just wish I was home to offer them hot chocolate or coffee since the poor guys were working in freezing temperatures. Thanks to Jeremy and everybody at Muth, for great work in a timely fashion! I will recommend you to everybody I know who needs roofing work, and always use you in the future!
We recently had our roof re-done by a company other than Muth & Company Roofing. However, because we had some concerns with workmanship, we asked Muth & Co. to come inspect our completed roof installation. As soon as we contacted Muth, it was clear that they are an outstanding company. We worked directly with Kelly, and could not be happier with the service he provided. Kelly not only gave us continuous, informative, and helpful advice over the phone, but he also visited our home multiple times both before and after the inspection to make sure that we understood all details in the report and could best move forward with fixing the installation errors. We are now happy members of the Muth Care and Maintenance Plan, and we will be looking to Muth for any future roofing needs. I only wish we had known about Muth from the start. Thank you Kelly, and thank you Muth!
The work crew was quick, diligent, professional, and courteous; answering most all questions asked of them, referring me to their crew management when unable. Their site cleanup was very thorough, missing very little.
The crew management (Jeremy, John, et al, ) set up the contract, answering all my questions in a very knowledgeable and courteous manner, leaving me with the feeling that I knew exactly what I was getting, and looking for, and for what charge. I thought the charge was very reasonable. They also protected my best interests in dealing with one of my ‘wish list’ issues and a manufacturers warranty.
There was very little plant stock damage, and what was damaged was pretty insignificant. I saw no property damage as result of their activity.
The only criticism I could make was that they got the job started and completed too soon. In discussions with the office, I had been under the misassumption that the job was to be done later. I was unable to complete preparatory activities, but, they worked around them, without any rancor.
All in all, an excellent job.